At Iconic Tee Design, your satisfaction is our priority. Since all of our products are made specifically for you on-demand, our return and refund policy is designed to be clear and fair. Please read it carefully.

1. Our Standard Return Policy

We do not offer returns or exchanges unless the item you received is defective, damaged, or incorrect. Since each product is a unique print-on-demand item, we are unable to process returns for items you ordered by mistake, due to buyer’s remorse, or for incorrect sizing.

To avoid any issues, please make sure to check the size guides provided on each product page before placing your order.

2. Damaged or Defective Items

If your order arrives damaged, defective, or if you received the wrong item, we’re here to help.

To be eligible for a replacement or a refund, you must contact us within 30 days of receiving your order. Please follow these steps:

  • Email us at shop@iconicteedesign.com with your order number in the subject line.
  • Attach clear photos of the damaged or incorrect item, along with photos of the original packaging.
  • Provide a brief description of the issue.

After we review your request, we will either process a full refund or arrange for a replacement to be sent to you as quickly as possible, at no additional cost.

3. Order Issues (Lost in Transit)

If your order has not arrived within the estimated delivery time, please let us know. We will investigate the issue with our fulfillment partner, Printful. In most cases, if an order is confirmed as lost in transit, we will send you a replacement.

4. Refunds

Once your return request is approved for a damaged, defective, or incorrect item, your refund will be processed. A credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank’s policies.

5. Contact Us

If you have any questions about this policy or need to initiate a return, please contact us at shop@iconicteedesign.com. We are always here to help.